Returns Policy
R&R Products and Supplies Returns Policy
At R&R Products and Supplies, we stand behind the quality of our products.
We offer returns and exchanges under the following conditions:
- Manufacturing Defects: If your product has a manufacturing defect or arrives damaged, please contact us within 30 days of receipt. We will gladly offer a replacement or a refund upon return of the defective item in its original packaging. (Proof will be required)
- Incorrect Items: In the event that you receive an incorrect item, please notify us within 7 days of receiving your order. We will arrange for the return and replacement of the product at no additional cost to you.(Proof will be Required)
- No Change-of-Mind Returns: Due to the nature of our products, We do not accept returns for change of mind or incorrect purchases. We encourage you to review your order carefully before confirming your purchase.
- Return Process: To initiate a return for a defective or incorrect item, please contact our customer service team with your order number, a description of the issue, and any relevant photos. Our team will guide you through the next steps.